REFUNDS/RIGHT OF WITHDRAWAL

REFUNDS/RIGHT OF WITHDRAWAL

We offer a 14-day open return policy, which means you have 14 days to request a refund.
To complete a return, you will need a receipt and/or another type of proof of purchase. Please contact us at Flowsocks.shop@gmail.com to initiate the return process.
If your return is accepted, we will send you instructions on how and where to send your package. Items returned to us without a prior return request will not be accepted.
You can always contact us with any questions regarding returns at the same email address.

Damages and Issues:
Please inspect your order upon receipt. Contact us immediately if the item is defective, damaged, or if you received the wrong item, so we can assess the issue and correct it.

Exceptions/Non-Returnable Items:
Certain items cannot be returned, such as perishable goods (like food, flowers, or plants), custom products (such as special orders or personalized items), and personal care items (like beauty products).
We also do not accept returns of hazardous materials, flammable liquids, or gases. Please contact us if you have any questions or concerns regarding a specific item.
Unfortunately, we cannot accept returns of sale items or gift cards.
The fastest way to ensure you receive the item you want is to return the item you have. Once the return is accepted, you can make a separate purchase for the new item.

Refunds:
We will notify you once we have received and inspected your return, and let you know if the refund has been approved. If approved, you will be automatically refunded to your original payment method.
Please remember that it may take some time for your bank or credit card company to process and post the refund. This may also apply to any claims within a two-year period.